Gaming isn't just about winning — it's about having fun. Sky99 believes that play is truly enjoyable only when it's controlled and responsible. Learn about our responsible gaming commitment.
Responsible Gaming Means gaming in a way that has no negative impact on your life. Sky99At Sky99, we believe online gaming is a form of entertainment — not a source of income. That's why we encourage every player to game consciously and within their own limits.
Online gaming is growing fast in Bangladesh. With that growth, many users face risks of addiction or financial hardship. Sky99 takes this seriously and has put active measures in place to protect every user.
Responsible gaming isn't just about following rules — it's a way of taking care of yourself. When you know when to stop, how much to spend, and when to take a break, gaming becomes truly enjoyable.
Sky99's responsible gaming policy is built to international standards. We place every player's mental and financial well-being at the top of our priorities.
We don't always realize when we're sliding toward a gaming addiction. Sky99 Wants you to stay aware. Watch out if you notice any of the following signs:
| Types of Signs | Signs | Level |
|---|---|---|
| Mental | Feeling restless or irritable when you can't play | Caution |
| Financial | Betting beyond your budget or borrowing money to play | Dangerous |
| Social | Spending less time with family and friends to focus on gaming | Caution |
| Behavioral | Chasing losses by playing repeatedly | Dangerous |
| Physical | Loss of sleep, forgetting to eat | Caution |
| Mental | Lying or hiding the truth about gaming | Dangerous |
| Financial | Spending money set aside for essential expenses on gaming | Dangerous |
If you notice more than 2 of the above signs in yourself, take a break right now and reach out to our support team.
Ask yourself the following questions. Honest answers will help you understand your own Responsible Gaming Where you are.
Do you stick to a set daily budget when you play, or do you occasionally go over that limit?
Do you feel the urge to bet more in order to win back money you've lost?
Has gaming negatively affected your family life, work, or studies?
Has someone expressed concern about your gaming habits?
Have you tried to stop playing but couldn't?
Have you ever lied to family about your gaming?
If you answer "Yes" to 3 or more questions, please contact Sky99 Support or set limits on your account.
Sky99 Gives you full control over your own gaming experience. Our built-in safety tools make it easy to keep your gaming responsible.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded.
Gaming will automatically stop once you've reached a set loss amount. Take control of how much you're willing to lose.
Set how long you want to play. Once the time is up, the system will alert you or end your session.
Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.
Activate self-exclusion to take a long-term break from Sky99 — from 6 months up to a permanent ban.
At regular intervals, a pop-up will remind you how long you've been playing and your current wins and losses.
All these tools are available in Account Settings. Increasing a limit requires a 24-hour waiting period, but reducing a limit takes effect immediately.
Following these simple rules will keep Sky99At Sky99, gaming should always be enjoyable, and any negative consequences entirely avoidable.
Sky99 Sky99 strictly prohibits users under 18. If there are minors in your household, please take the following precautions.
Never type your Sky99 account password in front of children or teenagers, and don't write it down anywhere they can access.
Use a PIN, pattern, or biometric lock on your smartphone or computer to prevent unauthorized access to your device.
Keep parental control features enabled on your device or browser, especially if children share the same device.
Have an open conversation with your family about online gaming and betting. Awareness is the best protection.
Whether it's gaming addiction or any other concern, Sky99 is always here for you.
Reach us via 24/7 live chat for immediate assistance.
[email protected]
Response within 24–48 hours
* Based on Sky99 user surveys
Sky99 is more than a gaming platform — it's a responsible community where every player's safety comes first.
Identity verification is mandatory at registration. No one under 18 can open an account on Sky99 — no exceptions.
Our automated system detects unusual gaming patterns and sends the user an alert when needed.
All protection tools, guides, and support are available in Bengali. Get help without any language barrier.
Your complete win, loss, and spending history is saved in your account. Review it anytime.
Our support team provides resources and referrals to professional counselors for anyone dealing with gaming addiction.
All games on Sky99 are independently audited and RNG (Random Number Generator) certified.